BROOKEFIT GYM PRIVATE LIMITED

Privacy Policy

Effective date: 18 July 2026  •  Last updated: 18 July 2026

This Privacy Policy explains how Brookefit Gym Private Limited (“Brookefit”, “we”, “us” or “our”) collects, uses, stores and protects information when you visit brookefitgym.com, submit an enquiry, request a complimentary trial, contact us, or interact with our website.

1. Information We Collect

Depending on how you use the website, we may collect:

• Your full name, mobile number, email address and location.
• Optional information such as job type, company name and selected membership plan.
• Your enquiry, consent status and the date and time of submission.
• Technical information such as browser type, device information, referring page, approximate location, IP-derived security data and website activity.
• Information you voluntarily provide by phone, WhatsApp, email, social media or during a visit to the gym.

2. How We Use Information

• To respond to your trial or membership enquiry.
• To contact you by phone, WhatsApp, SMS or email regarding the service you requested.
• To schedule visits, explain membership options and provide customer support.
• To operate, secure, troubleshoot and improve the website and member experience.
• To measure website and advertising performance and prevent spam, misuse or fraudulent submissions.
• To comply with applicable legal or regulatory obligations.

3. Consent and Communication Preferences

When you submit a form, you consent to Brookefit contacting you about your enquiry. You may ask us to stop promotional communication at any time by replying to the message or contacting us using the details below. Service-related messages may still be sent when necessary to respond to an active request.

4. Cookies, Analytics and Advertising Technologies

We use cookies and similar technologies to understand website usage, improve performance, measure campaigns and protect the website. These services may include Google Analytics, Google Tag Manager, Microsoft Clarity and Meta Pixel. Their providers may process device, browser and interaction data under their own privacy terms. You can manage cookies through your browser settings; disabling some technologies may affect website functionality or measurement.

5. How We Share Information

We do not sell your personal information. We may share limited information with authorised employees, trainers, service providers, hosting providers, analytics and advertising platforms, or professional advisers when needed to operate the website, respond to your request, secure our systems or meet legal obligations. Such access should be limited to the relevant purpose.

6. Data Storage, Security and Retention

Website enquiries are stored in a protected database and access is restricted to authorised personnel. We use reasonable administrative and technical safeguards, including form validation, anti-bot controls, access protection and security logging. No internet transmission or storage method can be guaranteed to be completely secure.

We retain enquiry information only for as long as reasonably required to respond, manage the customer relationship, analyse business performance, resolve disputes, prevent abuse and satisfy legal or accounting requirements. Information that is no longer required may be deleted or anonymised.

7. Your Choices and Requests

You may contact us to request access to, correction of, updating of or deletion of personal information that you have submitted, subject to identity verification and applicable legal requirements. You may also withdraw consent for future promotional communication. Some information may need to be retained where required for legitimate business, security or legal purposes.

8. Third-Party Links

The website may link to Google Maps, WhatsApp, YouTube, Instagram, Facebook, appointment forms or other third-party services. Brookefit is not responsible for the privacy or security practices of those external services. Please review their policies before providing information.

9. Children’s Privacy

This website and its enquiry forms are intended for adults. A parent or legal guardian should contact Brookefit directly before submitting information relating to a minor.

10. Changes to This Policy

We may update this Privacy Policy when our services, website practices or legal requirements change. The latest version will be published on this page with its updated date.

11. Contact Us